TERMS AND CONDITIONS FOR MEAL SERVICE

DELIVERY

  • We deliver on Sundays and Wednesdays between 9am and 6:30pm. You may order meals for delivery once or twice per week (most clients receive meals once per week). We can deliver to your home or your workplace.

  • We charge a $10 delivery fee

  • You will receive a text on Friday with your estimated delivery time (ex: 11:15 AM).

  • Your meals will need to be refrigerated immediately upon receiving. If you won't be home to accept your delivery, be sure to set out a cooler for our staff to place your meals in on warmer days. Be sure to include enough ice packs in your cooler for it to maintain a refrigerator-like temperature until you get home.

  • We are unable to reschedule deliveries or take requests for specific delivery times.

  • If we arrive to deliver your meals but are unable to deliver them, you will still be charged for your meals and for your delivery. If we can return to our kitchen within a safe amount of time to refrigerate your meals, we will communicate with you to schedule a time for you to pick up your meals.

  • If you forget to leave out your cooler, we will call you to see if we can arrange another delivery location or solution. If we cannot reach you, we will still deliver your meals, OR if we can return to our kitchen within a safe amount of time to refrigerate your meals, we will communicate with you to schedule a time for you to pick up your meals.